Privacy Policy

Protecting Your Privacy

At Ignite Chiropractic, we prioritize your privacy and confidentiality.

Introduction

We are committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel.

This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the collection, sharing, and publication of your personal data. You can access the privacy controls via https://www.ignitechirotx.com/.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

In this policy, "we", "us" and "our" refer to Ignite Chiropractic. For more information about us, see Section 13.

The Personal Data That We Collect

In this Section 3, we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

  • We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address, telephone number, postal address, and/or social media account identifiers. The source of the contact data is you and/or your employer. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.
  • We may process your website user account data ("account data"). The account data may include your account identifier, name, email address, business name, account creation and modification dates, website settings, and marketing preferences. The primary source of the account data is you and/or your employer, although some elements of the account data may be generated by our website. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.
  • We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your name, your contact details, your payment card details (or other payment details), and the transaction details. The source of the transaction data is you and/or our payment services provider.
  • We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
  • We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is our analytics tracking system.
Purposes of Processing and Legal Bases

We process personal data for the following purposes:

  • Operations: To operate our website, fulfill orders, provide services, generate invoices, and manage credit control. Legal basis: Contractual necessity.
  • Publications: To publish account data on our website as instructed by you. Legal basis: Contractual necessity.
  • Relationships and Communications: To manage relationships and communicate with you. Legal basis: Legitimate interests in administration and communication.
  • Direct Marketing: To promote our business and send marketing messages. Legal basis: Legitimate interests in promoting our services.
  • Research and Analysis: To monitor, improve, and secure our website and services. Legal basis: Legitimate interests in business improvement.
  • Record Keeping: To maintain backups and business records. Legal basis: Legitimate interests in operational efficiency.
  • Security: To ensure website security and prevent fraud. Legal basis: Legitimate interests in protecting our business.
  • Legal Compliance and Claims: To comply with legal obligations or protect vital interests. Legal basis: Legal compliance and vital interest protection.
Providing Your Personal Data to Others

We may disclose your personal data:

  • To insurers and professional advisers as necessary.
  • To hosting service providers for storage on their servers.
  • To payment service providers (e.g., Stripe) for processing payments.
  • For legal compliance or in connection with legal claims.
Retaining and Deleting Personal Data

We retain personal data only as long as necessary for the purposes outlined. Retention periods include:

  • Contact data: Retained 30-60 days post-contact.
  • Account data: Retained 30-60 days post-account closure.
  • Communication data: Retained 30-60 days post-communication.
  • Usage data: Retained 30 days post-collection.
Your Rights

Under data protection law, you have rights including access, rectification, erasure, restriction, objection, and data portability. You may also withdraw consent where applicable. For more details, visit https://www.hhs.gov/hipaa/for-professionals/security/laws-regulations/index.html.

About Cookies

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Amendments

We may update this policy periodically by publishing changes on our website. Review this page occasionally to stay informed.

Our Details

This website is owned and operated by Ignite Chiropractic.

  • You can contact us:
  • Using our website contact form
  • By telephone, on the contact number published on our website
  • By email, using the email address published on our website